ADIB Iraq Website Privacy Notice
YOUR PRIVACY IS IMPORTANT TO US
PROTECTING YOUR PRIVACY IS OUR PRIORITY
Abu Dhabi Islamic Bank Iraq (“ADIB Iraq”, “we”, “our”, “us”) is committed to protecting your privacy, whether you are a customer, third party, or shareholder of the Bank.
WHAT PERSONAL INFORMATION WE COLLECT
Personal information is any information that allows ADIB Iraq to identify a data subject and includes details such as full name, national identity number, passport number, physical addresses, mobile numbers, covered card numbers, debit card numbers, e-mail addresses, transactional data, electronic communications data, payments data, identification details of equipment or terminal appliances (such as point of sale, personal computer, smartphone, tablet), as well as any other information that may allow us to identify a data subject, in accordance with applicable Iraqi laws.
HOW WE PROCESS YOUR PERSONAL INFORMATION
When you visit ADIB Iraq’s website or access our services, you may be asked to provide your name, surname, and contact details (including phone number and email address). In some cases, we may also ask you to upload documents (such as passport or national ID) which will require authentication prior to upload (e.g., a One-Time Password sent via SMS).
We collect technical information about your device, including IP address, operating system, and browser type, for system administration and security purposes. This information is used to create statistical data about website usage patterns.
We process your personal information to protect your and our legitimate interests and will only collect and process the minimum necessary information for the stated purpose. Common purposes include:
- Creating a record of your relationship with ADIB Iraq.
- Processing for historical, statistical, or research purposes in aggregated form.
- Preventing financial crime, including fraud detection, sanctions screening, and anti-money laundering monitoring.
- Enforcing financial and business obligations, including collection of outstanding amounts.
- Conducting surveys to improve our offerings.
- Detecting and preventing misuse or abuse of our websites or services.
OUR LEGAL BASIS FOR PROCESSING
Depending on the service provided and location, we rely on contract, legal obligation, consent, legitimate interests (balanced against your rights), and other conditions permitted under Iraqi law.
SHARING PERSONAL INFORMATION
Where necessary, the personal information that you provide to us may be shared with third parties, either locally or cross-border, so that we are able to serve you. These third parties are contracted with us to ensure that they align with our privacy and security practices.
SECURITY OF YOUR INFORMATION
ADIB Iraq implements appropriate physical, electronic, and procedural safeguards to keep your personal information secure, including encryption and other global best practices.
YOUR RIGHTS
Under applicable data protection laws, you have the right to:
- Access your personal information.
- Correct inaccurate or incomplete information.
- Request deletion of your information under certain circumstances.
- Withdraw consent where applicable.
- Out of direct marketing.
- Raise complaints with ADIB Iraq or the relevant regulator.
CHILDREN’S DATA
Our websites are not intended for individuals under 18 years of age. We do not knowingly collect data from children except as permitted by law and with guardian consent.
AMENDMENTS TO THIS NOTICE
We reserve the right to update or modify this notice at any time by posting the revised version on our website.
January 13, 2026 | V12.0
